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PYA'S Yacht Service Level 3
Mac_4
Posted: Thursday, November 27, 2014 11:50 AM
Joined: 15/02/2011
Posts: 5


With the new PYA's Interior Crew Training and Certification competency training "GUEST" (Guidelines for Unified Excellence Service Training) I am looking into taking their Yacht Service Level 3. All though I realise that this is a money-grab I do believe that any training is good training. I am just wondering if anyone has taken this course with The Crew Academy or anywhere else and has any feed back?
Anonymous
Posted: Friday, November 28, 2014 11:04 PM
In a 3-5 day course you won t learn too much, even if you know the basics,5days is not enough. You end up paying 5-600 for a shitty course invented by some old ex captains who want to get rich and rip off the newcomers. They come up with new courser and regulations,somehow approved by MCA,and im sure next year they will come up with something else New yachties Im sure they will do all kind of courses just to fill the blanks on the cv,but a 500 eu "Course" will not make you an expert. [comment edited by moderator]
Peter Vogel
Posted: Saturday, November 29, 2014 6:16 AM
Joined: 29/11/2014
Posts: 1


Hello Mac 4 my name is Peter Vogel and I'm a senior trainer at Interior Yacht Services [IYS], affiliated with the Warsash Superyacht Academy.  We run our Luxury Hospitality specialist courses in The Netherlands as well as onboard yachts. Have a look at our 5 courses and specifically check out our LH Service Specialist course which has been accredited through the PYA GUEST programme. It is an awesome experience which focuses on making sure your confidence levels peak once your've completed the course. I understand you might think that we are all money grabbing folks however the courses are developed by the specialists at Interior Yacht Services after having worked in the industry for over 20 years. The yacht specialists have worked on some of the largest and most unique yachts in our industry today and are joined by 6 field specialists during this particular course, who still work in their field of expertise today. During the course you will not only increase your skill set and knowledge, we will indeed inspire your mindset ! Check out our websites: www.iys-nl.com and www.warsashsuperyachtacademy.com or shoot me an e-mail on p.vogel@iys-nl.com and I will share a document with testimonials from our students. Working in the interior department onboard yachts requires a diverse skill-set and a truly professional approach. By continuing to develop yourself you are setting yourself apart from your competition. 


joey meen
Posted: Saturday, November 29, 2014 9:21 AM
Joined: 29/11/2014
Posts: 1


Hi Mac 4, As the Director of Training and Certification for the PYA, and responsible for the administration of GUEST, I would be delighted to answer any questions you have about GUEST, including the course content, applying for your CoC and the value of the courses. GUEST was developed in consultation with the industry; we had 42 professionals from relevant backgrounds on the work group, who took nearly 4 years to develop the GUEST programme. The workgroup consisted of current Chief Stews, ex Chief Stews, training providers, owners, sommeliers, trained and professional butlers, Captains...... to name but a few. We appreciate that you can not learn all you need to in this high end profession in only a few weeks; but it would not have been viable (or practical) to develop training courses for our sector that were months or years long. However, these short course modules have been developed as part of a blended learning training programme, through classroom study, practical training and assessment and an onboard Training Record Book. The TRB will assist with the more hands on and “experience” part of your professional development following the training modules completed. PYA is a not for profit association, and run by volunteers from all areas of the yachting sectors... (Captains, Engineers, Interior crew, chefs, ex crew, trainers, brokers, management...etc...) all who dedicate a lot of time and work very hard to ensure that the interests of yacht crew are foremost. We help 100’s of crew every year with issues such as non payment, mistreatment, misconduct, contracts, etc, we also help 1000’s of crew with training and certification issues such as application for NoE’s, problems with the MCA/flag, manning, yacht ratings, up to date information,.. to name but a few. We offer the PYA Service Record Book to members, verifying yacht crew sea service, which is the MCA’s preferred method for crew recording their sea service when applying for an NoE or revalidation. We are on the consultation group at administration level (at the MCA), representing the voice of yacht crew with the yacht qualifications for Deck and Engineers. We work to “keep it real” when the MCA want to push more and more onto the yachting sector; we know that not all current training is meeting the needs of the environment we work in, but we do make every effort to steer administrations and policy makers to understand the yacht sector better. We cant control much of what comes in through STCW, MLC, and the like... but trust me... we would have a lot more training requirements than we currently do if the PYA were not there to hold the fort! There is NO ONE else representing your interests, who care as much or understand the needs. All PYA members have a voice at PYA, and we listen to what crew want from us, and what you want us to take to the table.... We have workgroups for all we do - and anything that has been developed from the PYA has come directly from these workgroups, made up primarily of yacht crew members. These are just a few of the many things PYA do in the interest of yacht crew for all departments ....and I hope this brief summary also explains who the PYA are and why we are so passionate at ensuring crew are well informed, have relevant training and are protected ..... I would be very happy to answer any questions you have on any issue, either on the forum or in a private email...... info@pya.org or askjoey06@gmail.com
Mac_4
Posted: Saturday, November 29, 2014 9:44 PM
Joined: 15/02/2011
Posts: 5


I do very much appreciate your responses Peter Vogal and Joey Meen. I have thoroughly researched PYA, Warsash and The Crew Academy and I realised how accredited all three are. 

I do believe that some standardised method of checking credentials is needed for the Interior as besides word of mouth and reference checking, its hard to know who you've hired until they are put to work. We see more and more Stewardess rising in the ranks very quickly: sometimes extremely well deserved and sometimes too soon. 

I am not sure about how viable the regimented program of GUEST will be long term in the industry but it is good to see more courses available for Stewardess' of all experience. I am very interested in taking some of them.

However, I must admit the point of my original post was because I was hoping for responses from people who have actually taken the course, not just information I found on your websites.